Our Casualty Claim Category

• Overview

  Our casualty adjusters each serve as your advocate. They handle complex liability/casualty claim assignments from reception to closure using the most desirable form of contact with the most thorough claim status update and report generation process. The adjuster will contact all parties to the claim, document all damages, assess and evaluate injuries, assist in determining liability, negotiate with plaintiff attorneys and more.

• General Liability/Bodily Injury

  We can handle your complex bodily injury liability claim assignment from reception to closure. The adjuster will contact all parties to the claim, secure scene photos, obtain statements of the insured, claimant and witnesses, secure medical records and lost wage data, assess and evaluate the value of the injuries, assist in determining liability, negotiate settlement with plaintiff attorneys and more.

• 3rd Party Property Damage Liability

  Our adjuster network can handle your complex property damage liability claim assignment from reception to closure. The adjuster will contact all parties to the claim, secure scene photos, obtain statements of the insured, claimant and witnesses, secure copies of contracts and other records, assess and evaluate the value of the damages, assist in determining liability, negotiate settlement with plaintiffs and more.

• Commercial Transportation Liability with 24/7/365 Emergency On-Scene Response

  Upon receipt of a new emergency response claim assignment, the adjuster will immediately respond to the scene. Insurance carriers, TPAs and Self-Insureds immediately benefit from our ‘emergency response’ on-scene accident response and investigation. The adjuster will gather facts on-scene related to the commercial vehicle accident and/or cargo loss with the utmost attention to detail to protect and preserve evidence and documentation. All pertinent driver logs and police reports will be secured. Contact with the handling police officer will be made to develop as much immediate information as possible. Scene photos will be taken, witness and claimant statements will be taken along with an interview of the insured driver. And, should the insured driver need to be transported for drug testing or to a nearby hotel, the adjuster will do that as well. A status report will be submitted within 8 hours of completion of the on-scene handling.

• Personal Auto Liability

  Our network will thoroughly verify each liability claim caused as a result of an accident. Upon assignment of a new auto liability claim, he/she will secure scene photos, acquire the police report, contact all parties to the claim to secure statements of the facts, document all injuries and damages, prepare damage estimates, assist in determining liability and more.

• Mediation Attendance and Trial Monitoring

  The adjuster who attends mediation will serve as your advocate to represent you by using their years of experience and negotiating skills, in conjunction with your defense counsel, to bring about a satisfactory resolution to the case within the dollar authority that you provide.

  In the case of trial attendance, our adjusters will serve as your advocate to monitor the progress of the trial, observe the case presentations of the plaintiff attorney and your defense attorney and the testimony of witnesses and work to read the reactions of the jury as the trial proceeds.

  At your request, our adjusters will keep you up to date each day as to the progress of the case to give you all the necessary details to help inform you as to how you may wish to proceed going forward as the trial continues toward conclusion.

• Inland Marine/Cargo

  We serve as your advocate to address damages to products that occur during shipping via vessel, train or truck. Upon assignment of a new inland marine/cargo claim, the adjuster will contact all parties to the claim, assist in determining causation, photo-document all damages, secure shipping paperwork/BOL’s, prepare damage estimates as requested and more.

• Worker's Compensation Field Investigation

  The adjuster will serve as your advocate as he/she handles your work comp claim field investigation assignment. The adjuster will first contact all parties to the claim where he or she will photo document the scene, secure necessary witness statements, assess and evaluate injuries, confirm course and scope, secure employment records, assist in determining compensability, identify potential subrogation and more.

• Skip Trace/Witness Locate

  Our adjuster serves as your advocate to find those parties to a claim/lawsuit that is essential to the defense of the case. With access to several national databases, we can assist clients with locating individuals throughout the country. And, at your request, we can then secure their interview/statement to save you the time and expense of having to send an attorney or their investigator across the country to do so. Time is money and time is of the essence in litigation cases. We can help!

• Social Media Research

  We serve as your advocate to search the internet to locate the correct party to a claim/lawsuit and conduct background checks essential to the defense of the case. With access to several search algorithms, we can assist clients with locating individuals throughout the country and with developing the necessary background information needed to assist with the defense of the claim/lawsuit. Time is money and time is of the essence in litigation cases. We can help!

• International Claim Services/Lloyds & Global Markets via Our Parent Company, Davies

  We provide claim investigation services in the US & part of  Canada through our vast franchised network. However, through our parent company, London-based Davies, we can service your claim assignments in other parts of the world.  Should you need claim investigation assistance in other parts of the world beyond the US and Canada, click on the below link to be taken to the Davies website to inquire about further assistance.  

  Davies Website